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Mail Order

Cross border shopping doesn’t always involve driving and visiting malls in person. Shopping on-line is most convenient today. Thanks to the extension of Internet Tax Freedom Act, US mail order companies will not charge US sales tax for orders coming to Canada. However cross border mail order has its pitfalls that you should consider and investigate carefully.

  • Warranty.  Some products do not have international or North America warranty.
  • Return of defective products. Some mail order firm only handle defective products for a limited period of time.  After that, you’ll have to deal with the manufacturer directly.  Of course, you’ll pay for all the shipping charge.
  • Satisfaction guarantee. Unlike the friendly local companies, mail order companies usually have a limited satisfaction guarantee and may charge a restocking fee for returned items.
  • Shipping cost. Without exception, free shipping cross border never applies.
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15 responses so far. Leave a comment

15 Responses to “Mail Order”

  1. MartineNo Gravataron 24 Nov 2009 at 1:25 pm

    I want to order a Golf GPS from a US store. I believe there is no duty on it but will I have to pay taxes since it costs $399USD. If so, will the taxes be based on the $399 value or on the converted value in Canadian dollars or the value for which it is being sold in Canada ($499CAN)?

    [Reply]

    BoBNo Gravatar Reply:

    Tax will be calculated based on the recipe price converted to CA$, based on a government published exchange rate.

    [Reply]

  2. SheilaNo Gravataron 31 Dec 2009 at 2:39 pm

    Hi,
    I’m selling a horse saddle on Ebay, and the Canadian bidders want to know how much shipping will be; before I can tell them, I need to figure out what the tax and/or duty fees will be on the saddle. Is there a standard tax/fee rate or does it go by the dollar amount or what? I can’t figure it out using this site ( I may be stupid, but this site is a bit obtuse it seems…Can’t seem to find a simple answer) Can you help?

    [Reply]

    DanNo Gravatar Reply:

    You won’t pay the duty the buyer will when they take delivery of the item. The Canadian Border Services (http://www.cbsa-asfc.gc.ca/menu-eng.html) is the place to confirm the duty / taxes.

    I am not 100% sure but if the item is made in the USA all the buyer should be on the hook for is 5% GST and any provincial sales tax on the item.

    The real kicker is if you ship it by FedEx or UPS. They both charge VERY high ‘customs broker’ fees to handle the item at the border. The USPS / CanadaPost does not. On small items the fees can be more than the item it self.

    Offer USPS to us Canadians if you can and be clear that they are resposible for determining / paying any duty and / or tax atthe border.

    [Reply]

  3. kevinNo Gravataron 01 Feb 2010 at 10:54 am

    i buy cigarettes online from a bonded warehouse in Ukraine. I just got a duty bill of $250. (yes you read that right) on 4 cartons including $160 flat ($40 each) for “provincial tobacco and/or alcohol taxes”… is there a reason why i’m being charged this? what’s the point of buying online if they can still charge me duty – from a Bonded Warehouse??

    [Reply]

    DanNo Gravatar Reply:

    ‘bonded’ has nothing to do customs. It just means that the warehouse is claiming that they take extra security measure (background checks etc) with their employees.

    [Reply]

  4. jayNo Gravataron 04 Feb 2010 at 12:26 am

    on line i purchased hand drums (tabla) worth 200 canadian dollares , do i have to pay duty on it. please reply me.

    [Reply]

  5. Aileen StoddartNo Gravataron 22 Feb 2010 at 5:05 pm

    does anyone know what taxes i pay on shipping from the USA to Alberta Canada. i am coming from UK and want to purchase some jeans while there from American Eagle

    [Reply]

  6. bmxbikerNo Gravataron 21 Apr 2010 at 5:45 pm

    Hey i was wondering what the duty fee and or tax on a bike frame and part priced at 299$ US dos any know?

    [Reply]

  7. Wayne HuddlestonNo Gravataron 26 Apr 2010 at 1:49 pm

    I would like to buy a 2800 watt inverter electrical generator at a cost of $1600.00. How much would the tax be on this item when declared at an Ontario Border Crossing. Planning to be in US for 1 week.

    [Reply]

  8. NavNo Gravataron 12 May 2010 at 7:52 pm

    i wanted to purchase some items from a japenese website, they will charge me for the shipping, well the shipping include the duty cost as well? and are hobby items charged duty as well as HST?

    [Reply]

  9. BrittanyNo Gravataron 04 Jun 2010 at 12:26 pm

    I am buying something from E-Bay, which is going to be from the United Kingdom.

    How much duty will I have to pay, and will I be able to pay the duty and pick up my item at my local post office?

    [Reply]

  10. RobynNo Gravataron 28 Jun 2010 at 4:21 pm

    I ordered some speakers from Ebay from New York and they are coming to Canada… I was wondering what the duty would be for these 2 50lb speakers… yes, they’re huge… 20×31x17 inches… and they include stands… Can anyone help me on this?

    [Reply]

  11. JosephNo Gravataron 06 Jul 2010 at 3:42 pm

    I want to purchase cigars online, and I was wondering how huch duty I will be expected to pay upon arrival? How does it work? Thank you.

    [Reply]

  12. StephNo Gravataron 09 Jul 2010 at 9:03 pm

    I want to buy a pair of Ray bans from a US Site. They are $113 US Dollars. How much tax will I have to pay when they come in to Canada?

    [Reply]

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